What were the things you found difficult? How did StayWell help?​

"We had accommodations through a friend for the first month, but we had to find something that was close to the hospital when we finally got listed. As we were paying for treatment ourselves, accommodation was something that was going to be a big cost. StayWell helped us with this by providing the opportunity of a discount which we are very grateful for. We also had to find something that would accommodate our 3 adult children as well.  Not knowing the city and how we could get around without a car, we knew we needed to be able to walk for groceries and easy access to public transport. We also needed somewhere with the ease to be able to have a wheelchair, oxygen concentrators, and liquid oxygen, which can take up a lot of room. Staywell offered us a whole range of accommodations which we could have taken. We did have a specific time frame we needed so the apartment we took was one that was available for the date that we required. It was big enough to cover all the above needs."

What were the positive aspects of your stay?​

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"We love the apartment. The view that we had was amazing. We love how easy it was to pick up the keys, and to pay the account each month. We also were impressed by how neat and clean it is with everything in it to make it feel like a home away from home. The complex also had a gym, which has been vital in our process for me being accepted for a lung transplant. The location is in a very safe area with access to lots of the things we need daily. We have enjoyed our stay here it as it has made a massive difference during a very difficult time."

Would you recommend StayWell to other patients in need of access to medical care in Toronto?​

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"Yes."