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Booking Process

1

Submit an Inquiry

Complete the inquiry form to help our booking agents match your requirements with our best available suites. This form can be submitted by the patient, a caregiver, a social worker, or a family member.​

  

Please click below to complete the form. This form connects you to a support agent and provides a quotation.
 

2

Secure Your Stay

After submitting an inquiry, the booking department will then provide available suite options based on your requested dates.

  

If you require financial support, it must be requested prior to completing your booking in order to start the process.

  

Please note that funding and subsidies are subject to approval and change.

  

Confirm your suite option by replying to the email “Confirm” with the option number you choose.

  

Please note that suites are available on a first-come, first-served basis.

3

Pack Your Bags

Head to your destination. Detailed check-in and check-out instructions will be provided to you for a smooth experience.

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For FAQs and more information about our suites and what they include, please click below.

  

If you need assistance during your stay or want to request a change in your booking, please email us at info@staywell.ca or call us at 647-476-8336. Our support team is available daily from 9am until 2am.
 

Learn how to secure accommodations at a reduced cost for patients undergoing hospital treatment.

Share Your Experience

We value your feedback! Share your experience by emailing us at info@staywell.ca or leaving a review on Google. 

  Did You Know?  

Canadian Patients
Are Eligible For Tax Credits

Patients with “low incomes and high medical expenses” are eligible for a non-refundable tax credit that can reduce the tax amount that patients have to pay at the end of the year.

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